Terms of Use – Modoly Store
General Information
Welcome to Modoly Store. By accessing or shopping on our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.
- Customer Support:
Email: support@modolystore.com
Working Hours: Monday–Friday (9am – 6pm)
Ordering
- You must be at least 18 years old to place an order.
- Orders can only be placed online through our website.
- Once your order is confirmed, you will receive a confirmation email.
Payment
- We accept Easy Paisa / Jazz Cash and other Bank Transfer.
- Your payment will only be processed once your order is dispatched.
- All prices include applicable taxes.
Delivery
- Delivery times may vary depending on your location.
- We do not deliver to P.O. boxes.
- Shipping costs will be displayed at checkout.
Returns & Refunds
- You have 14 days to return an item in its original condition with tags attached.
- Return shipping costs are the customer’s responsibility unless the item is faulty.
- Refunds will be processed back to your original payment method within 14 business days.
Non-Conforming Goods
If you receive the wrong item or a damaged product, please contact our customer service immediately. You can request:
- A replacement product
- A refund
- Store credit
Privacy & Data Protection
We respect your privacy. All personal information is handled securely according to our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled in the courts of Pakistan.
